ON-SITE & BREAK-FIX
01 — WHEN YOU NEED HANDS ON SITEFor the problems that can't wait
Some things need a person in the room. When a fault can’t be fixed remotely, one of our engineers comes to you — and if hardware has failed, we can supply loan equipment from a large in-house stock so your organisation keeps working while yours is repaired or replaced. Break-fix is available on its own or as part of a managed support contract.
Scheduled Engineer Visits
A technician comes to your premises to handle installations, upgrades and anything that needs hands on the hardware.
Emergency Phone Support
When something urgent happens, a dedicated member of staff answers the phone and helps straight away.
Loan Equipment Ready
A large stock of loan kit means a failed device never stops your organisation — you keep working while we fix or replace it.
Whole-Network Cover
From a single workstation to servers, printers and networking, we cover the whole setup — not just the machine that failed.
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