PRIVACY POLICY

Legal
Privacy & Cookie Policy
How we collect, use, share, and protect your personal information when you visit our website, as well as your rights regarding your data.
Apollo Technology ("we," "us," or "our") is committed to protecting your privacy and managing your personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). This policy explains how we collect, use, share, and protect your personal information when you visit our website, as well as your rights regarding your data.
1. Who We Are
Apollo Technology is the data controller responsible for your personal information.
- Company Name: Apollo Technology Solutions Limited
- Registered Address: Apollo Technology, 1-2 Ludlow Court, Frome Road, Radstock, BA3 3FX
2. Information We Collect, Purpose, and Legal Basis
We collect data from you directly, automatically via your website usage, and via cookies. We only process your data when we have a valid legal basis to do so:
| Information We Collect & Purpose | Legal Basis |
|---|---|
| Website Usage & Server Logs: We collect your IP address, browser type, pages viewed, and visit timestamps to administer the site, ensure security, and analyze usage. | Legitimate Interests (ensuring our website is secure and functioning correctly). |
| Registration & Support Data: When you register for access to specific areas (e.g., support pages) or contact us for assistance, we collect your name, email address, phone number. | Performance of a Contract (to provide the services and support you requested). |
| Promotional Messages: If you opt-in, we collect your contact details to send you product updates and promotional materials. | Consent (you can withdraw this at any time). |
3. How We Use Cookies
Cookies are small text files placed on your device to help our website function and improve your experience. We do not place non-essential cookies on your device without your explicit consent, which you can manage via our website's cookie consent banner.
We use the following types of cookies:
| Type | What it does |
|---|---|
| Strictly Necessary Cookies | Essential for the website to function (e.g., saving login information or security tokens). These cannot be switched off. |
| Analytics Cookies | Allow us to measure and analyze how visitors use the site so we can improve functionality. Placed only with your consent. |
| Targeting/Advertising Cookies | Used to deliver relevant advertisements and track ad campaign performance. Placed only with your consent. |
4. Who We Share Your Data With
We do not sell your personal data. We will not share your information with unaffiliated third parties for marketing purposes unless you explicitly grant permission. We may share your data with:
- Service Providers: Trusted third-party agents and contractors who operate under strict confidentiality agreements to provide services on our behalf (e.g., cloud hosting providers, IT support, email delivery platforms).
- Legal Authorities: We will disclose personal data if required by law, court order, or to protect public safety and enforce our agreements.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
| Data Type | Retention Period |
|---|---|
| Server logs | Routinely deleted after 90 days. |
| Registered account data | Kept for as long as your account is active, plus 3 months after closure. |
6. Your Data Protection Rights
Under data protection laws, you possess the following rights regarding your personal data:
- The Right to Access: You can request copies of your personal data.
- The Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure (Right to be Forgotten): You can request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object: You can object to our processing of your personal data, particularly for direct marketing.
- The Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, or to request data deletion, please contact us at info@apollotechnology.co.uk. We have one month to respond to your request.
7. Opting Out of Promotional Messages
You will only receive promotional messages if you have explicitly opted in. You can opt out at any time by clicking the "unsubscribe" link at the bottom of any promotional email we send you, or by contacting us directly via our website contact page or DPO email.
8. Security
We utilize robust technical and organizational security measures to prevent the unauthorized access, loss, misuse, or alteration of your personal data. Information regarding our subscribers is maintained in a secure, restricted environment.
9. Complaints
If you have any concerns about our use of your personal information, you can make a complaint to us directly at info@apollotechnology.co.uk
10. Changes to This Policy
We keep our privacy policy under regular review. If our information practices change in a significant way, we will post the updated policy on this page and highlight the changes.
Contact us
Questions about your data, or want to make a request? Speak to a real person — we'll take it from there.
- Apollo Technology Solutions Limited
- 1-2 Ludlow Court, Frome Road, Radstock, BA3 3FX
- info@apollotechnology.co.uk

