RESOURCES

Plain-English guides, practical advice and the technology news that actually affects your organisation.
We spend our days answering the same questions for businesses and schools across the South West — what the PSTN switch-off means, whether Cyber Essentials is worth it, how to back up Microsoft 365 properly. So we write the answers down. Everything here is written by our own engineers, in language anyone can follow.

02 — QUICK ANSWERSBefore You Read Any Further
Four questions we answer almost every week. If yours isn’t here, call us on 01761 347198 — a real person will pick up.
The old analogue phone network is being retired, so traditional landlines, ISDN lines, alarm lines and lift lines will stop working. If your phones still run over copper, you will need to move to a digital (VoIP) system before the deadline. We can check what you have and plan the move.
Not in the way most people assume. Microsoft keeps the service running, but recovering files deleted, overwritten or encrypted by ransomware is your responsibility. A separate cloud backup fills that gap — and it is inexpensive.
It is a government-backed scheme that protects against the vast majority of common threats, and it comes with £25,000 of cyber insurance. Many public-sector contracts and tenders now expect it, so it often pays for itself the first time you bid.
Yes. One of our technical account managers will visit, audit your setup and tell you plainly what is working, what is at risk and what you could stop paying for. There is no charge and no obligation.




