BUSINESS IT SUPPORT
YOUR OUTSOURCED IT DEPARTMENTOne local partner for everything technology
Most businesses do not want to think about IT at all. They want the laptops to work, the phones to ring, the internet to hold up and someone reliable to call when it doesn’t. That is exactly what we do — and we have been doing it for businesses across the South West since 2010.
Whether you have five staff or five hundred, we can act as your whole IT department or work alongside the people you already have. Everything comes from one place: managed IT support, cyber security, Microsoft 365 and cloud, full fibre connectivity and VoIP telephone systems — so there is no juggling four suppliers when something goes wrong.
BUSINESS IT SERVICESWhat we look after for your business
WHY BUSINESSES SWITCHWhat changes when Apollo takes over
Over a decade supporting South West business
Of common threats stopped with Cyber Essentials certification
Logged faults are typically responded to within the hour
COMMON PROJECTSThe work businesses ask us for most
QUESTIONS FROM BUSINESSESBusiness IT support: your questions answered
What business owners, office managers and finance directors usually want to know before they move. If your question is not covered, get in touch and we will answer it straight.
Faults can be logged at any time, day or night, from the Apollo support icon on every desktop, and are typically responded to within the hour. Helpdesk technicians usually pick up within minutes and fix the majority of issues remotely. Every call creates a trackable ticket with email updates, and managers can log in to see all outstanding jobs.
No. We support organisations of every size, from small businesses with a handful of staff up to large trusts and multi-site companies. The support package is scaled to what you actually need — there is no minimum size, and no point paying for cover you will never use.
Yes. Our remote support software works wherever a machine has an internet connection, so home and hybrid workers get the same helpdesk as people in the office. Cloud and Microsoft 365 underpin it, and VoIP telephony means the office number rings wherever your team happens to be.
It often does. As part of onboarding we review all of your recurring IT-related invoicing — licences, connectivity, phone lines, maintenance contracts — and remove what you no longer need or can get better value on. Clients frequently save hundreds or thousands of pounds over the course of a contract, and proactive monitoring cuts the cost of downtime on top of that.
We guide businesses through the government-backed Cyber Essentials scheme from first assessment to certification. It protects against the large majority of common threats, lets you bid for government and enterprise tenders that require it, reassures customers, and includes cyber insurance cover.
The traditional analogue phone network is being retired, so any business still on old copper lines will need to move to an internet-based system. We handle that migration to VoIP telephony — usually keeping your existing numbers — and there is more detail on our PSTN switch-off page. It is worth planning early rather than being forced into it.
Yes, and it is one of the most common projects we take on. We can plan and install structured data cabling and network points in the new premises, arrange business broadband or full fibre ahead of the move, transfer your phone system and get the whole setup working before your first day in the building.
We are based in Radstock on the outskirts of Bath and support businesses across Bath, Bristol, Midsomer Norton, Frome, Trowbridge, Bradford on Avon, Keynsham, Wells, Glastonbury, Street, Chippenham, Devizes, Warminster and the surrounding Somerset and Wiltshire area.
EXPLORE MORERelated pages
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