CO-MANAGED IT
01 — WORKING TOGETHERSupport that strengthens your existing IT team
Not everyone wants to hand over IT completely. If you already have an in-house person or team, co-managed IT lets us work alongside them — sharing the day-to-day load, bringing specialist skills for bigger projects and giving your staff somewhere to turn when things get tricky. You keep control and local knowledge in-house; we add capacity, tools and expertise behind them.
Extra Capacity
Cover for holidays, sickness and busy periods, so your team is never left stretched or exposed.
Specialist Skills
Access to expertise for one-off projects — migrations, security, connectivity — that sit outside day-to-day work.
Shared Helpdesk & Tools
Your team can plug into our helpdesk, 24/7 monitoring and ticketing tools without buying them outright.
Escalation On Tap
Somewhere to escalate the tricky issues, with senior engineers on hand when your team hits a wall.
02 — IS IT RIGHT FOR YOU?When co-managed IT works well
Co-managed suits organisations that value their in-house knowledge but want the reassurance of a larger team behind them. If any of these sound familiar, it is worth a conversation.
Your in-house person or team does a great job, but there is more work than hours in the day. We take on the routine tickets and monitoring so they can focus on the work that really needs their knowledge of your organisation.
A migration, network upgrade or new site rollout can be a lot to take on alongside day-to-day support. We provide the extra hands and specialist skills to deliver the project without the everyday service slipping.
Round-the-clock monitoring and out-of-hours cover are hard to provide with a small team. Sharing our helpdesk and monitoring gives you that reassurance without taking on extra headcount.
As well as hands-on help, our account managers can work with your team on strategy — reviewing costs, planning upgrades and building a five-year roadmap, so your IT investment stays on track.
Let's build the right mix together