Dead laptops are often not dead. Before you assume the worst, here is the sequence our engineers work through — and you can do the first half yourself.
Laptop won’t turn on? Work through this checklist before you panic
Is full fibre available in Bath and Bristol yet? A plain-English guide
Fibre, part-fibre, full fibre, FTTC, FTTP, leased line. What the labels actually mean, what is available around Bath, Bristol and Somerset, and which one your business needs.
How to back up your photos so you never lose them
The people who arrive at our workshop most upset are never the ones with a broken laptop. They are the ones with a broken laptop and eight years of photos on it.
Cyber Essentials vs Cyber Essentials Plus: what is the difference?
Same five controls, very different level of scrutiny. Which one do you actually need — and what does the Plus audit involve?
Is your home Wi-Fi slow — or is it your broadband? How to tell the difference
These are two completely different problems with two completely different fixes, and most people spend money on the wrong one.
How much does Cyber Essentials cost — and is it worth it?
A straight answer on what Cyber Essentials costs, what you get for it, and the two things that make most first-time applicants fail.
Windows 10 support has ended: what UK businesses need to do now
Windows 10 stopped receiving security updates in October 2025. If you still have machines running it, they are now an open door. Here are your realistic options.
Cracked laptop screen? What repair actually costs and how long it takes
A cracked screen is one of the most common repairs we see, and one of the most straightforward. Here is what affects the price and how long you will be without the machine.
What is the PSTN switch-off in 2027 — and what does it mean for my business phones?
The old copper phone network is being retired. Here is what the PSTN switch-off actually is, what it affects beyond your phones, and how long you really have to act.
How to speed up a slow laptop: 8 things to try before you buy a new one
A laptop that takes four minutes to boot is not necessarily finished. Most of the time it is one of eight things, and several of them cost nothing to fix.