No appointment, no jargon, and no sending your laptop off to a warehouse in another county. Here is exactly what happens when you bring something in.
Keeping your family safe online: a parent’s guide to passwords, scams and devices
You do not need to become a security expert. You need to get four things right, and they are all achievable in an afternoon.
Where to recycle old computers and electricals near Radstock, Midsomer Norton and Bath
That drawer of old phones and the laptop in the loft. Here is how to get rid of them properly — and how to make sure your data goes with them.
Building a gaming PC vs buying one: which is actually better value?
The old wisdom was that building your own always saved money. That is no longer straightforwardly true — but the reasons to build have not gone away.
Spilled something on your laptop? What to do in the first hour
Liquid damage is a race against corrosion, and almost everything the internet tells you to do makes it worse. Here is what actually helps.
Laptop won’t turn on? Work through this checklist before you panic
Dead laptops are often not dead. Before you assume the worst, here is the sequence our engineers work through — and you can do the first half yourself.
How to back up your photos so you never lose them
The people who arrive at our workshop most upset are never the ones with a broken laptop. They are the ones with a broken laptop and eight years of photos on it.
Is your home Wi-Fi slow — or is it your broadband? How to tell the difference
These are two completely different problems with two completely different fixes, and most people spend money on the wrong one.
Cracked laptop screen? What repair actually costs and how long it takes
A cracked screen is one of the most common repairs we see, and one of the most straightforward. Here is what affects the price and how long you will be without the machine.
How to speed up a slow laptop: 8 things to try before you buy a new one
A laptop that takes four minutes to boot is not necessarily finished. Most of the time it is one of eight things, and several of them cost nothing to fix.












